Shipping policy

Shipping Policy

Effective Date: 1/1/26

At Honest Hustle, we strive to ensure your orders are delivered efficiently and reliably. Below, you’ll find all the details regarding our shipping process, costs, and expectations.

General Shipping Information

Shipping Locations:

Currently, we ship domestically within the United States only.
We do not offer international shipping at this time, but you can sign up for our mailing list to be notified when this becomes available.

Shipping Methods:

All orders are shipped via USPS Standard Shipping.

Shipping Costs:

Shipping costs are calculated based on location and order weight at checkout.
We offer free standard shipping on orders over $100, subject to change during promotions or special events.

Processing Time

Order Processing:

All orders are processed within 1 to 3 business days.
During high-volume periods, such as holidays or sales events, processing times may be slightly longer.

Made-to-Order Products:

Since all of our products are made to order, the processing time remains the same as above.

Order Updates:

You will receive updates via email, SMS, or Shop Pay when your order is processed, shipped, or delayed.

Delivery Expectations

Delivery Times:

Standard delivery times are typically 3–5 business days after your order has been shipped.

Shipping Delays:

While we aim to ensure timely delivery, delays caused by carriers, weather, or unforeseen circumstances are beyond our control.
If your order is delayed, please contact USPS for tracking updates or reach out to us for further assistance.

Tracking Information:

A tracking number will be provided via email, SMS, or Shop Pay once your order is shipped.

Order Issues

Lost or Stolen Packages:

Honest Hustle is not responsible for packages lost or stolen during transit.
If your package is missing, we recommend contacting USPS directly. If you’re unable to resolve the issue, contact us at contact@honesthustle.com, and we’ll do our best to assist.

Incorrect Shipping Address:

If an incorrect shipping address is provided, please contact us immediately at contact@honesthustle.com to update it.
Once an order has shipped, we are unable to make changes. Customers must contact USPS to resolve delivery issues.

Returns and Refunds

Defective or Incorrect Items:

If you receive a defective or incorrect item, please contact us within 7 days of receipt at contact@honesthustle.com.
We will cover return shipping costs for defective or incorrect items and issue a full refund or replacement if necessary.

Non-Refundable Shipping Fees:

Original shipping fees are refundable only for defective or incorrect items.

Additional Notes

P.O. Boxes and APO/FPO Addresses:

We ship to P.O. Boxes and APO/FPO addresses via USPS, as long as these locations are supported by their standard shipping options.

Holiday Shipping:

Delivery times may vary during major holidays, such as Christmas. Please allow extra time for your order to arrive during these periods.

Questions?

For questions or concerns about your order, please contact us at contact@honesthustle.com.